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Processing Timelines
Orders are typically processed within 2-4 hours or 1–2 business days depending on mode of delivery. During peak periods, processing may take up to 2 business days. If your location is within a 100 km radius, additional delays may occur. Please note that address updates, order changes, or cancellations after placement cannot be guaranteed. Orders placed after 1 PM on Sundays will ship the following Monday.
Delivery Timelines
Delivery estimates provided at checkout do not include processing times. Transit times are calculated in business days (Monday–Friday, excluding holidays).
Sale
No Refund Policy
Due to the intimate nature of our products and to ensure the highest standards of hygiene for our customers, all sales are final.
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No refunds, returns, or exchanges will be accepted for any items, including unworn or unopened products.
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Exceptions will only be made for defective products, which are defined as items with manufacturing faults such as:
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Incorrect sizing or style sent compared to the order details.
We appreciate your understanding and thank you for supporting our commitment to quality and hygiene.